Privacy Policy

1. Information We Receive. We may collect information you voluntarily provide through contact forms, estimate requests, consultation requests, service inquiries, and newsletter registrations. This may include your name, email address, telephone number, date of birth when provided, property information, project preferences, and the contents of messages you send to us.

2. Automatically Collected Information. When you browse our website, limited technical information may be collected automatically, such as browser type, device category, approximate usage information, pages viewed, referring pages, and general interaction data. This information helps us understand how visitors use the website and identify opportunities to improve functionality.

3. How We Use Information. We use collected information to respond to inquiries, prepare project estimates, arrange consultations, coordinate requested services, communicate project updates, provide customer support, administer warranties, maintain business records, and improve our website and services. Information may also be used to respond to questions or requests submitted directly to us.

4. Newsletter & Marketing Communications. We send promotional newsletters and marketing communications only where you have provided the required consent or where otherwise permitted by applicable law. Every marketing email includes an unsubscribe option. You may withdraw your marketing consent at any time without affecting services or communications necessary to administer an existing project.

5. Service-Related Communications. Unsubscribing from marketing communications does not necessarily stop essential communications related to an active inquiry, estimate, appointment, project, warranty, account, or other service you have requested. These communications may be necessary to complete or administer the requested service.

6. Information Sharing. We do not sell, rent, or trade personal information. We may disclose limited information to trusted contractors, installers, suppliers, consultants, technology providers, scheduling services, or other partners when reasonably necessary to respond to your request or provide an authorized service. Partners are expected to use information only for the purposes for which it was provided.

7. Professional & Service Partners. If you request services involving specialized contractors, financing, insurance, installation, permitting, inspections, or other third-party assistance, relevant information may be shared with the appropriate provider. Only information reasonably necessary for the requested service will be provided where practicable.

8. Cookies & Similar Technologies. Our website may use essential cookies or similar technologies to support basic functions, remember preferences, maintain form functionality, and understand general website performance. Some analytics technologies may collect aggregated usage information. You can manage or block cookies through your browser settings, although certain website features may be affected.

9. Data Retention. We retain personal and project information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain project and warranty records, satisfy accounting or legal requirements, resolve disputes, and enforce applicable agreements. Information that is no longer required may be securely deleted or anonymized.

10. Data Security. We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These safeguards may include access restrictions, secure transmission methods, account controls, and routine security practices. However, no internet transmission or storage system can be guaranteed to be completely secure.

11. Your Privacy Choices. Depending on applicable law, you may request access to personal information we maintain about you, ask us to correct inaccurate information, request deletion where appropriate, or ask about how your information is being used. You may also withdraw consent for optional marketing communications at any time.

12. Requesting Changes or Deletion. To submit a privacy-related request, contact us using the information provided below. We may need to verify your identity before completing certain requests to help prevent unauthorized disclosure or alteration of personal information. We will make reasonable efforts to respond within the period required by applicable law.

13. Children's Privacy. Our website and services are intended for adults and are not specifically directed toward children under 18. We do not knowingly request or intentionally collect personal information from children under 18. If we learn that such information has been submitted without appropriate authorization, we will take reasonable steps to delete it.

14. Third-Party Websites. Our website may contain links or references to third-party websites, products, or services. Those third parties maintain their own privacy practices and policies. We are not responsible for the privacy practices, security, or content of external websites, and we encourage visitors to review their policies before submitting personal information.

15. Business Records. Certain information may be retained as part of project files, correspondence, estimates, contracts, invoices, warranty documentation, or other legitimate business records. Such records may be maintained for periods required to protect both the business and the customer, comply with applicable requirements, or resolve future service-related questions.

16. Policy Updates. We may revise this Privacy Policy periodically to reflect changes in our services, technology, information practices, or applicable legal requirements. When changes are made, the updated version will be posted on this website. Your continued use of the website after an updated policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by law.

17. Contact Us. If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or need assistance with your communication preferences, please contact us at support@homedwellingguide.info. We will review privacy requests and provide appropriate assistance in accordance with applicable requirements.